YEALINK (USB-Y-T-C) USB-Y-T-C TRAINER CABLE
In Stock
59 units available
SKU
1308230-NEW
MPN
1308230
A$51.00
A$46.36
The Yealink USB-Y Trainer Cable (SKU 1308230) is a specialized audio accessory designed for call center environments, enabling dual-headset connectivity to a single USB port. It facilitates real-time agent training, supervisor monitoring, and whisper coaching by splitting audio signals between two Yealink UH or BH series headsets. This plug-and-play device requires no additional software, supporting silent monitoring and call takeover features to enhance quality assurance and operational efficiency in professional communication setups.
Available via Supplier
Brand
Yealink
Model Number
1308230
Product Type
USB-Y Trainer Cable
Connectivity
USB Type-A to 2x QD
Weight
50-55g
Color
Black
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1308230
YEALINK (USB-Y-T-C) USB-Y-T-C TRAINER CABLE NEW
The Yealink USB-Y Trainer Cable (SKU 1308230) is a specialized audio accessory designed for call center environments, enabling dual-headset connectivity to a single USB port. It facilitates real-time agent training, supervisor monitoring, and whisper coaching by splitting audio signals between two Yealink UH or BH series headsets. This plug-and-play device requires no additional software, supporting silent monitoring and call takeover features to enhance quality assurance and operational efficiency in professional communication setups.
The Yealink USB-Y Trainer Cable is a dedicated audio splitter designed for contact center training and supervision. It allows two USB or Bluetooth headsets to connect simultaneously to a single computer USB port. This configuration enables supervisors to monitor agent calls in real-time, provide whisper coaching, and perform call takeovers without interrupting the customer conversation.
Key Features
- Connects two Yealink UH or BH series headsets to one USB-A port
- Supports silent monitoring for quality assurance without agent detection
- Enables whisper coaching for real-time supervisor guidance
- Facilitates call takeover for immediate agent assistance
- True plug-and-play operation with no software installation required
- Compatible with Yealink YHS, UH, and BH headset series
- Compact design with inline mute functionality
- RoHS and CE compliant for safety and environmental standards
Documents
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| General | |
|---|---|
| Brand | Yealink |
| Model Number | 1308230 |
| Product Type | USB-Y Trainer Cable |
| Connectivity | |
| Host Connector | 1x USB Type-A |
| Device Connectors | 2x Quick Disconnect (QD) ports |
| Cable Diameter | Approximately 4mm |
| Physical | |
| Weight | 50-55g |
| Color | Black |
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