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The lowest prices guaranteed

Prology provides the highest quality products at the lowest possible prices for our clients. Please contact us if you see a lower price and we guarantee to beat any genuine offer from a competitor.

Quality Guaranteed

Every second-user Cisco Systems device from Prology is fully refurbished. Accessories are then added as appropriate, and the unit is professionally re-packaged ready for despatch. The entire process takes under 24 hours. Nearly all of our pre-owned and refurbished network equipment is sold in a new or ‘as new’ condition. We can provide detailed reports on the condition of any item. See Our Testing procedures: 24-point Quality Control Program

Money-Back Guarantee

As long as your equipment is still covered by warranty, you can contact our customer service team to exchange or return any faulty product that you have purchased from us.

Flexible Secure Payment & Shipment

Depending on the size of your order, shipping will be done via Australia Post|FedEx | DHL | UPS | TNT | CourierPlease.
Major Payment Method Accepted: Visa/ MasterCard/ American Express/ PayPal.

365-day repair or replace warranty

• Every piece of refurbished networking equipment sold by Prology is fully-guaranteed and comes with a 6-month warranty.
• Prology warranties and returns are subject to acceptance of, and compliance with, Prology policies and procedures as described above and on Prology Online RMA form.
• We offer an industry-leading 365-day warranty* on all of our refurbished products.

* Retail, end-user clients only. Wholesale clients are subject to a 30-day repair or replace warranty.

The Support Contacts

If your Cisco products experience a failure, you must contact your sales representative to verify the product issue. If the problem cannot be corrected by remote support methods i.e. email or phone support, the RMA process will commence immediately.

DELIVERY INFOMATION

Our Logistic Partners

Useful Information about our shipping:

• Item allocation for your order will usually take 1-3 business days depending on stock availability after your payment has been received
• Shipping time will apply after the above mentioned period
• Low cost – all items from your order are usually packed together for a convenient single delivery so that you can save on shipping
• Shipping calculator with various delivery options for entire order is located on the shopping cart page

Payment Information

Major Payment Method Accepted:

• BPAY – No Fees
• Bank Transfer – No Fees
• Credit Cards – 1% transaction fee for VISA, MasterCard, 2% transaction fee for AMEX
• PayPal – 1% transaction Fee