FAQs About Refurbished Networking Equipment: All Your Questions Answered

Refurbished networking devices are becoming an increasingly popular choice for businesses looking to optimize costs without compromising performance. Still, many are unsure about their reliability, warranty policies, and whether they’re suitable for mission-critical systems. In this article, Prology addresses the most frequently asked questions to help you make an informed decision.

Are refurbished devices reliable?

Yes — as long as you buy from a reputable supplier. Refurbished equipment typically includes used devices that have been thoroughly inspected, cleaned, repaired (if necessary), and tested to ensure proper functionality. At Prology, we follow a strict quality control process to ensure every product meets professional networking standards.

Many businesses — from small offices to large enterprises — trust refurbished devices to reduce costs while maintaining reliable network performance.

What kind of warranty comes with refurbished equipment?

Prology offers clear and transparent warranty options ranging from 6 to 12 months, depending on the device and manufacturer. We also provide extended support packages and service-level agreements tailored to your business needs.

How can I ensure the refurbished product is high quality?

All our refurbished devices undergo a multi-step quality assurance process, including:

• Full physical and hardware inspection

• Firmware updates to the latest versions

• Performance and stress testing

• Certification labeling from Prology

We only distribute equipment from top-tier brands such as Cisco, Meraki, and Ubiquiti that meet our strict quality criteria.

Is it safe to use refurbished devices for critical network infrastructure?

Absolutely — if you choose the right provider. Refurbished devices are a cost-effective choice for:

• Business networks of all sizes

• Small and medium office setups

• Backup or disaster recovery systems

• Pilot or testing environments

Just make sure to consult with technical experts to select the right model and configuration for your operational needs and future scalability.

What is Prology’s return policy?

We offer a 7-day return or exchange policy for products with manufacturer defects. In addition, our customers benefit from:

• Free remote technical support during usage

• Upgrade and replacement consulting

• Buy-back programs when you're ready to scale or upgrade

Choosing refurbished networking devices is a smart investment — especially when partnered with a trusted provider. With years of industry experience, Prology delivers high-quality refurbished solutions that are cost-effective, fully tested, and backed by exceptional support.